My members are not staying logged in

Using Memberstack 2.0? Please make a new post if an updated article would be helpful to you.

Here is how to whitelist Memberstack cookies when you add cookie-script.com for GDPR and CCPA.

Hey there! 👋

I have noticed more and more of our amazing customers using cookie-script.com to get the GDPR and CCPA compliant but as soon as it is added it breaks Memberstack. This will log out anyone who logs in when the page is refreshed or when going to a different page.

To fix this issue you need to whitelist/add Memberstacks cookie to cookie-script.com.

Here is what the cookies page will look like:

The cookie to be added is: __ms (underscore underscore m s)

The domain would be your domain. In this example, I chose to use 72 hours to match the default session for Memberstack members.