What does Past Due mean?

Article author
Josh Lopez
  • Updated

Using Memberstack 2.0? There is an updated version of this article here.

My member has a status of 'Past Due.' What does that mean?

The subscription’s status remains active as long as automatic payments succeed.

If an automatic payment fails, the subscription is updated to past_due and Stripe attempts to recover payment based on your retry rules. (You might want to double-check your retry settings.)

If payment recovery fails, you can set the subscription status to canceled, unpaid, or you can leave it active.

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