Using Memberstack 2.0? There is an updated version of this article here.
My member has a status of 'Past Due.' What does that mean?
The subscription’s status remains active
as long as automatic payments succeed.
If an automatic payment fails, the subscription is updated to past_due
and Stripe attempts to recover payment based on your retry rules. (You might want to double-check your retry settings.)
If payment recovery fails, you can set the subscription status to canceled
, unpaid
, or you can leave it active.
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