Integration: Intercom Chat

Using Memberstack 2.0? There is an updated version of this article here.

You can use the front-end API and the following code to automatically identify members on your site.

The following code has been adapted from this Intercom article.

Automatically identify logged-in members

<script>
MemberStack.onReady.then(function(member){
  window.intercomSettings = {
    app_id: "APP_ID",
    name: member["name"],
    email: member["email"],
  };
})
</script>

Here's the page in Intercom where you add JavaScript code — Intercom pre-populates your workspace ID (this appears as your App_ID in the code) for you.

1. Paste the code right before the closing body tag on every page of your website.

2. We've edited the code to pre-populate the member's name & email address.

3. IMPORTANT: If you copy the code snippet above, make sure to manually change your workspace ID (this is called your APP_ID in the code).

Display Intercom for logged in users only

<script>
MemberStack.onReady.then(function (member) {
  if (member.loggedIn) {
    window.intercomSettings = {
      app_id: "YOURAPPIDHERE",
      name: member["name"],
      email: member["email"],
    };
  } else {
    // member not logged in
  }
});
</script>