Why am I getting an "Undefined" Error?

Article author
Josh Lopez

The "Undefined" error is usually caused by one of the following issues:

No memberships→ Your site needs at least one membership for users to be able to sign up.

Archived memberships→ Your site needs at least one active membership.

Corrupted cookies → Try clearing your cookies. Cookies can get corrupted if you are making edits in Memberstack while trying to sign up in another window.

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1 comment

  • Comment author
    Alan Thompson

    Hello, I’ve tried using an incognito browser and we have active memberships. Everyone that tries to upgrade their membership on our site is getting an undefined error with a large red box.

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